Question 1

How quickly can you fix my motor failure?

Accepted Answer

At Waco Garage Doors, we understand that a motor failure leaves your garage door—and often your car—unusable. That's why we prioritize motor repairs and offer next-day service for most repair calls.  For emergency situations, we provide 24/7 service and can often arrive within 2-4 hours of your call. Our service vehicles are fully stocked with common motor parts and replacements, which means most repairs can be completed in a single visit.  The actual repair time depends on the nature of the failure: - Simple fixes like gear replacements or capacitor issues: 30-60 minutes - Motor replacement with the same model: 1-2 hours - Motor upgrade or conversion: 2-3 hours  During your initial call, our team will ask questions to diagnose the likely issue and ensure we bring the right parts. In many cases, we can provide a price estimate over the phone before we arrive.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Garage door motor (opener) failures can result from several causes, understanding them helps prevent future issues:  Age and Wear The average garage door opener lasts 10-15 years with proper maintenance. Components like gears, capacitors, and circuit boards wear out over time. If your opener is approaching this age, intermittent problems often signal that more significant failure is coming.  Power Surges Electrical storms and power fluctuations can damage the circuit board and capacitor in your opener. We recommend using a surge protector specifically rated for garage door openers.  Overheating Openers that work too hard can overheat. This happens when: - The door is out of balance, requiring more force to lift - Springs are worn and not supporting the door's weight - The opener is undersized for the door weight - Poor ventilation in a hot garage  Stripped Gears The gears that transfer motor power to the drive mechanism can strip, especially in older units with plastic gears. Signs include a grinding noise and the motor running without door movement.  Broken Springs While not technically a motor failure, broken springs often appear that way. When springs break, the door becomes too heavy for the opener, causing it to strain and eventually fail or trigger its safety features.  Lack of Maintenance Regular lubrication and adjustment extend opener life significantly. Neglected openers work harder and wear out faster.  At Waco Garage Doors, our technicians will identify the root cause of your motor failure and recommend whether repair or replacement makes more sense for your situation.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes! Waco Garage Doors offers flexible financing options to make your dream garage door affordable. We believe that budget constraints shouldn't prevent homeowners from getting the quality and style they deserve.  Our Financing Options Include:  0% APR for 12 Months Available for qualified buyers, this option lets you spread your payments over a full year with no interest charges. Perfect for planned upgrades and custom installations.  Low Monthly Payment Plans For larger projects, we offer extended payment plans with competitive interest rates. Monthly payments start as low as $49 for many standard installations.  Same-As-Cash Options Pay off your balance within the promotional period (typically 6-12 months) and pay no interest. Great for homeowners who want flexibility but plan to pay quickly.  Quick and Easy Application Our financing application takes just minutes and can be completed in our office, over the phone, or online. Most customers receive a decision within minutes.  No Prepayment Penalties Pay off your balance early without any additional fees or penalties.  Requirements: - Valid government-issued ID - Proof of income or employment - Minimum credit requirements vary by plan  The best way to explore your financing options is to contact us for a free estimate. We'll provide you with a detailed quote and explain all available financing plans. Many customers are pleasantly surprised at how affordable a custom garage door can be with the right financing.  Call us at (980) 485-5084 or visit our contact page to get started. We're committed to helping every homeowner find a solution that fits their budget.

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